Privacy Policy

Privacy Policy

Last Updated: March 3, 2026

Cottonwood Capital, LLC D/B/A Senior Helpers of Norman ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information from visitors to our website and users of our services.

1. Information Collection

We collect information you provide directly to us through our website forms, including:

Contact Data: Name, email address, and phone number.

Service & Employment Data: Information related to home care service inquiries or employment opportunities.

Consent Data: Records of your choice to opt-in to mobile communications.

2. SMS and Mobile Communication

We provide SMS updates for both marketing and non-marketing purposes. By consenting on our web forms, you agree to the following:

Occasional Marketing Communication: You consent to receive service inquiries and employment opportunities related to home care services.

Non-Marketing Messages: You consent to receive service inquiries and employment opportunities related to home care services.

Terms of Service: Message frequency varies. Message & data rates may apply. You can text HELP for assistance or reply STOP to unsubscribe at any time.

3. SMS Data Protection (Carrier Requirement)

In accordance with A2P 10DLC guidelines, we maintain strict privacy regarding your mobile information:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Use Information

We use your data to:

Respond to inquiries regarding home care services.

Process applications for employment opportunities.

Send automated or manual text messages based on your specific opt-in consent.

5. Third-Party Sharing

We do not sell or rent your personal information. We may share information with service providers (such as scheduling or payroll software) solely to perform business functions on our behalf. Note: This excludes SMS opt-in data, which is never shared.

6. Your Rights

You may opt out of any future contacts from us at any time. You can do this by contacting us via the email address or phone number given on our website, or by replying STOP to any mobile message.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

How we use them: We use cookies to analyze website traffic, remember your preferences, and improve your overall experience.

Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Analytics: We may use third-party service providers, such as Google Analytics, to monitor and analyze the use of our service.

8. Data Security and Handling

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Protection Measures: We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, or destruction.

Data Retention: We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, such as to comply with our legal obligations or resolve disputes.

SMS Data Handling: Specifically regarding mobile data, we store opt-in records in a secure database to ensure we respect your communication preferences and remain compliant with A2P 10DLC regulations.

9. International Transfer of Data

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, or country where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.